# Privacy Policy
Last Updated: August 14, 2026
At Elegance Perfume, operated by Vallabh Enterprises, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit or use eleganceperfume.in and purchase products from our online store.
1. Information We Collect
When you use our website, create an account, place an order or contact us, we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase information
- Payment-related information
- Customer support communications
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, pages visited, referring website and general website usage information.
This information may be used to improve website functionality, performance, security and user experience.
3. How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders.
- Process or facilitate payments.
- Arrange shipping and delivery.
- Send order confirmations and updates.
- Contact you regarding your order.
- Provide customer support.
- Respond to enquiries.
- Improve our website and products.
- Detect and prevent fraud or unauthorized activity.
- Maintain website security.
- Comply with applicable legal requirements.
- Send promotional communications where permitted.
4. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Depending on the payment method selected, payment information may be collected and processed directly by the relevant payment provider according to its privacy policy and terms.
We do not intentionally store complete credit or debit card information on our own servers unless specifically stated otherwise.
5. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and improve your browsing experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some functionality of the website.
6. Third-Party Services
We may use third-party service providers to help us operate our business and website.
These services may include:
- Payment processing services
- Shipping and logistics providers
- Website hosting providers
- Analytics services
- Email communication services
- SMS or WhatsApp communication services
- Marketing and advertising services
- Customer support services
These third parties may process information as necessary to provide their services.
7. WhatsApp, SMS & Email Communications
We may use your phone number and email address to send transactional communications related to your orders, including order confirmation, payment confirmation, shipping updates and delivery notifications.
Where permitted by applicable law, we may also send promotional communications. You may request to stop receiving promotional communications by contacting us.
8. Sharing of Personal Information
We do not sell your personal information to third parties.
We may share information with trusted service providers, delivery partners, payment processors, technology providers, professional advisers or government authorities where necessary to operate our business, fulfil orders, comply with legal obligations or protect our rights.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
10. Data Retention
We retain personal information for as long as reasonably necessary for purposes such as fulfilling orders, maintaining business records, resolving disputes, preventing fraud and complying with applicable legal obligations.
11. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion or other appropriate handling of your information.
To make a privacy-related request, please contact us using the details provided below.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
13. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those websites.
We recommend reviewing the privacy policy of any third-party website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology or legal requirements.
Any changes will be published on this page with an updated “Last Updated” date.
15. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
Elegance Perfume
Vallabh Enterprises, Shop No-5,
Triveni Apartment, Bedeshwar Main Road,
Jamnagar, Gujarat, India
Email: [vallabhenterprise999@gmail.com](mailto:vallabhenterprise999@gmail.com)
Phone: +91 82387 37999
Website: eleganceperfume.in